"Add
to cart" - Isn't it a bit weird that we initially associate that phrase
with online shopping rather than actual physical shopping?
It's
simply because it's that famous. More and more consumers continue to switch
over to online shopping; given the benefit of being able to chill in the
comfort of their own homes.
Times
have changed as new generations pick up on this new style of being a consumer.
According to KPMG, this statement
proves to be right as they have concluded statistically that "Generation X
shops online more than baby boomers and Millenials". Diving into the
bigger picture, Statista has found
that a whopping 1.66 billion people shop online each year. This number may even
continue to grow, leaving online marketeers an even better chance of gathering
the target market they need.
Starting
to get a bit interested to apply it in your business? That's great! It's not
yet too late to join in the fun.
How do I expand my market?
Big
sales equal big market. If you want your business to grow, the number of
customers you tender must also be in line with the growth. This gives you more
reason to keep enticing your target market, through online marketing.
This is
where the importance of website marketing and social media takes place. When
talking about online marketing, it's hard not to bump on these two as they are
considerably known as the common tools in this strategy.
Surely,
you are also familiar with website marketing and social media marketing, no?
Remember when one of your friends posted in Facebook that he/she is currently
selling a product he/she manufactured not long ago? Aside from which, do you
also remember checking the website of a particular business company that you
were quite interested in ordering a product for; whether it was recommended by
a friend or you just happened to come across one of their ads online? Instances
like these are just some examples of business marketers utilizing online
marketing for the benefit of their growth.
Just like them, you can also practice this in improving your own business. Let’s take social media for example; Facebook, specifically. Take a pen and a paper and try to conceptualize what you would want to advertise in your business. Try to consider highlighting strong points that your product or service has; as those would work as key to confirming sale. If you already have a clear idea of what you would want to relay, then you can proceed to make the post.
Once you’ve released the post, you can also consider making a Facebook page about your business for even greater promotion. If you’re dedicated enough, you can even make your own professional website. This will provide vital information for your target market which would comprise of your potential customers. It’s important to indicate details of your business, as well as you, the business manager, in order to keep your customers mindful and connected.
Rapport with your customers is a very essential aspect in business as building a good relationship with them will mean great in the long run. Studies have shown that recruiting new customers costs five times much more as compared to retaining current customers; so do take note. It is then highly advisable to communicate with your customers through the contact details that you have provided prior, to sort out feedback and improve your business.
With
those all said and done, voilĂ ! You’re
one step closer to the large business you aim to have.